Onboard first paying customer

{
  "cost": {
    "input_tokens": 13,
    "estimated_usd": 0.004704,
    "output_tokens": 311
  },
  "model": "claude-sonnet-4-20250514",
  "status": "success",
  "transport": "anthropic_api",
  "latency_ms": 7048,
  "response_text": "Congratulations on reaching this major milestone! Here's a structured approach to successfully onboard your first paying customer:\n\n## Pre-Onboarding Preparation\n- **Set clear expectations** about timeline, deliverables, and communication\n- **Prepare welcome materials** (contracts, guides, login credentials)\n- **Assign a dedicated point of contact** for smooth communication\n- **Create an onboarding checklist** to ensure nothing is missed\n\n## Onboarding Process\n1. **Welcome call/meeting**\n   - Thank them for their business\n   - Review the onboarding timeline\n   - Address any immediate questions\n\n2. **Technical setup**\n   - Account creation and configuration\n   - Integration with their existing systems\n   - Training on your product/service\n\n3. **Goal alignment**\n   - Confirm their success metrics\n   - Set realistic milestones\n   - Establish regular check-in schedule\n\n## Success Tips\n- **Over-communicate** initially - better to provide too much information\n- **Document everything** - create templates for future customers\n- **Be responsive** - quick replies build confidence\n- **Ask for feedback** throughout the process\n\n## Follow-up\n- Schedule regular check-ins\n- Monitor usage/satisfaction\n- Request testimonials and referrals once they're successful\n\nWhat type of product/service are you onboarding them to? I can provide more specific guidance based on your industry."
}